Who we are
ThemeVault is a digital marketplace for WordPress themes and related digital products. Our website address is: https://themevault.store.
What personal data we collect
We may collect personal data such as your name, email address, account details, IP address, billing information, purchase history, and any information you submit through forms or support requests. If you create an account or make a purchase, some of this information is required to provide access to downloads, manage your account, process orders, and prevent fraud. EDD states that digital stores commonly collect customer data such as name, email address, address when needed, IP address, and related purchase information.
Payments
Payments on this site may be processed by third-party payment providers such as Stripe. These providers may process personal data such as your name, email address, billing details, payment method information, IP address, order details, and fraud-prevention data in order to complete transactions and comply with legal requirements. Stripe’s legal documentation states that it may process payment details, billing data, email, IP address, and transaction information when providing payment services.
Cookies
We use cookies to help the website function properly, keep users logged in, remember preferences, and support security and account access. WordPress sets cookies for login sessions and certain site functions, and additional cookies may be used by plugins or third-party services. WordPress’s privacy policy framework includes login and session cookie disclosures as part of its standard template.
Account registration and purchases
If you register for an account on our site, we store the information you provide in your user profile. If you purchase a product, we may store order, download, and account-related information needed to deliver digital products and maintain store records. EDD explains that its privacy settings and export/erase tools are designed for stores handling customer and payment-related personal information.
Embedded content and third parties
Pages on this site may include embedded content or third-party services such as videos, analytics tools, payment systems, spam protection, or email tools. These third parties may collect data about you, use cookies, and monitor your interaction with their content or services. The default WordPress privacy framework specifically calls for disclosing embedded third-party content and its independent data practices.
How long we retain your data
We retain personal data only as long as necessary for account management, order fulfillment, legal obligations, security, and legitimate business recordkeeping. If you have an account, we store the information in your profile until you request deletion or we no longer need it for lawful business purposes. EDD notes that privacy requests may involve anonymizing or erasing personally identifiable information while preserving necessary financial history.
What rights you have over your data
If you have an account on this site, you may request an exported file of the personal data we hold about you, and you may also request that we erase your personal data, subject to any legal, administrative, tax, security, or fraud-prevention obligations we must follow. WordPress provides export and erasure tools, and EDD integrates with those tools to help store owners handle privacy requests.
Contact
Contact
If you have any questions about this Privacy Policy or our data practices, or if you would like to request access to, correction of, or deletion of your personal data, please contact us at support@themevault.store.